Customer Service Representative £20-25k P.A + Benefits
- Recruiter
- Gordon Yates
- Location
- England, London
- Salary
- £20000 - £25000 per annum
- Posted
- 05 Apr 2017
- Closes
- 03 May 2017
- Ref
- PS2897
- Contact
- Paul Sandys
- Job Title
- Customer Services
- Industry Sector
- Technology
- Contract Type
- Permanent
- Hours
- Full Time
Customer Services Representative £25,000 P.A E-Commerce
Our client is looking for a Customer Services Representative to work with the Head of Operations in this nationwide, courier-independent Click and Collect provider. Currently based in a leafy area of SW central London (future office move to more central location planned), this role would be offering first line support for customers and client enquiries and issues. The role is focussed on supporting all elements of the growth of the business.
The main responsibilities of the role would be
- Managing the nationwide network of collection points
- First line of support for customers, clients and retailer issues and queries
- Managing package flow and ensuring parcels are handled correctly
- Managing and coordinating operations for some of the largets retailer clients in the U.K
Skills required
- Fluent English, both written and spoken
- Excellent customer service ability and strong communication skills
- Computer literacy and strong knowledge of Excel and Word
- Highly motivated slef starter who has the ability to manage multiple projects
- High attention to detail and meticulous approach to working methods
- Proficient telephone manner
This is a fantastic role for prospective candidates who are keen to work within an expanding company that has a unique identity. If you are passionate about high level customer service and have a desire to progress in a customer facing role, this could be a great opportunity for you.
How to apply?
We're hiring as quickly as possible so email or apply with your CV for immediate consideration.
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV
More searches like this
Not what you're looking for? Get headhunted for relevant jobs.