Customer Services in property company - c26-28K

Wonderfully varied and busy role working as a Customer Care Coordinator for a top property developer.  Key duties will include handling all incoming calls and emails from their residents, processing defects through their defect management system, scheduling appointments for the managers and contractors to enable any necessary work to be carried out.  The ideal candidate will be very personable with excellent customer service skills as you will be calling customers daily to check that issues are being resolved, gaining feedback, chasing outstanding defects and keeping all customers full updated at all times.  

As well as phone work, you will also enjoy giving admin support for the department, updating weekly reports, managing their database, processing invoices etc.  You should have great attention to detail, thrive under pressure and enjoy working in a very fast paced environment.  In return you will enjoy a wonderfully collegiate working environment and being an ambassador for a company with a fantastic reputation for looking after its staff.

We regret that we cannot reply to all applications.  If you do not hear from us within 7 working days, please understand that your CV has not been selected for our client.