Customer Service Administrator
- Recruiter
- Office Team
- Location
- England, London, Docklands
- Salary
- £12.5 per hour
- Posted
- 17 Mar 2017
- Closes
- 14 Apr 2017
- Ref
- 470088-UKen
- Contact
- Maria Blewis
- Job Title
- Customer Services
- Industry Sector
- Technology
- Contract Type
- Temporary
- Hours
- Full Time
OfficeTeam is looking to recruit a Customer Service Administrator who is interested in joining a brand new digital team environment based in Canary Wharf
The ideal candidate will be passionate about people, establishes outstanding rapport and delivers a remarkable customer experience.
We are looking to recruit a proactive, strong communicator, who is able to multi-task and can manage complaints and escalate when necessary.
The role is temporary for 4 weeks and is paying £12.50 per hour plus holiday.
Responsibilities
- Gaining understanding of priorities of customers
- Conveying customer's feedback and feature requests to the product and engineering teams.
- Answers enquiries and manages complaints
- Keeping accurate records of enquiries
- Data entry and administration
Competencies:
- Organisational skills
- Customer Support experience: ideally B2C. It would be advantageous if you have used ZenDesk.
- Excellent communication skills (both written and verbal)· Advanced MS office Word and Excel
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.
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