Customer Service Executive Extraordinaire! - Euston 12 month maternity contract
- Recruiter
- Hatty Blue Recruitment Ltd
- Location
- London (Central), London (Greater)
- Salary
- £21,000 per annum plus bonus
- Posted
- 24 Feb 2017
- Closes
- 06 Mar 2017
- Ref
- RED1109
- Job Title
- Customer Services
- Industry Sector
- Beauty
- Contract Type
- Contract
- Hours
- Full Time
This a brilliant opportunity to join this fantastic cosmetics brand with a strong and growing presence in London, Europe and America. Set in lovely offices in Euston, my client is a direct sales cosmetic brand looking for a fantastic customer service executive to join their small close knit team.
We are looking for a warm and personable Customer Service Executive who can answer all calls, respond to emails and speak with internal and external clients via a webchat. On a daily basis you will be answering a number of calls dealing with internal and external stakeholders and managing queries. This could be anything from placing an order to sending out a new brochure, to uploading a samples request for a Sales Consultant. As the business doesn’t sell in shops directly, Consultants hold parties and events, so in turn you could be dealing with multiple requests at any one time.
You must be confident in liaising with people of all levels and be able to diplomatically deal with any difficult customers. You must also be an effective communicator on email and web chat so strong written skills are a must. You will be a well-spoken and confident candidate with a passion for solving issues and dealing with people. Calm under pressure and being a problem solver are essential requirements for this brilliant role! You will have some experience within a customer service role either retail or a call centre but more importantly be brilliant with people!
If you have an interest in beauty and looking for an exciting role within a dynamic brand this could be the role for you! This is a 12 month maternity contract but could lead to further opportunities within the business for the right person.
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