Customer Service - Mortgage Collections
- Recruiter
- Morgan Spencer Limited
- Location
- City Of London
- Salary
- £17500 per annum
- Posted
- 20 Feb 2017
- Closes
- 27 Feb 2017
- Ref
- DC/40501
- Contact
- Dylan Coote
- Job Title
- Customer Services
- Industry Sector
- Banking / Finance
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service - Mortgage Collections
£17,500
West End
THE COMPANY:
Our client is a commercial law firm based in the heart of London. They are looking for a bright and resilient individual to join their Mortgage team. The company is well established with an excellent reputation in their specialist field. They have an excellent company culture and focus on staff retension and progression. In addition they offer extensive training.
THE ROLE:
THE PERSON:
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £150 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
£17,500
West End
THE COMPANY:
Our client is a commercial law firm based in the heart of London. They are looking for a bright and resilient individual to join their Mortgage team. The company is well established with an excellent reputation in their specialist field. They have an excellent company culture and focus on staff retension and progression. In addition they offer extensive training.
THE ROLE:
- Manage individual caseload of customer cases through to completion
- Work with customers to agree a suitable outcome to mortgage repayment issues
- Analysing customers incoming and outgoing finances to identify resolutions
- Answer a range of incoming customer queries
- Act with diplomacy and act whilst ensuring suitable outcomes are reached
- Negotiate with customers via telephone
- Process all relevant admin tasks surrounding customer cases
THE PERSON:
- Proven experience in a Customer Service environment
- Experience resolving and negotiating difficult situations
- Advanced command of the English Language and superior communicative skills
- Great time management skills
- Resilient attitude and resourcefulness to solve complex queries
- Organised and methodical approach
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £150 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
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