Client Service Delivery Manager

Location
England, Oxfordshire, Oxford
Salary
£25000 - £27000 per annum
Posted
17 Feb 2017
Closes
17 Mar 2017
Ref
13782210/001
Contact
Isabella Hart
Job Title
Customer Services
Industry Sector
Education
Contract Type
Permanent
Hours
Full Time

This is an exciting opportunity for high achieving graduate to join a global company based in Oxford.

Client Details

Our Oxford based client provides training and educational seminars to schools and colleges around the world.

Description

The Client Service Delivery Manager will be responsible for answering all in-bound customer enquiries, contacting every client after a seminar has occurred to check that they are happy with the service, ensuring that confirmation of seminar booking has been correctly completed by the client to avoid errors at seminars, stock take and orders of manuals, reconciling incoming invoices, debt collection and working out presenter satisfaction rates from feedback forms filled out by students.

Profile

The Client Service Delivery Manager will have:

  • A first class degree
  • Attention to detail
  • The ability to work systematically through tasks
  • Excellent written English
  • Good IT skills - proficient in word and outlook
  • Excellent communication skills
  • An excellent phone manner

Job Offer

A competitive salary and benefits package.

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