French speaking Sales Coordinator / Sales Administrator

A diligent and professional French speaking Sales Coordinator is sought after by one of the world's market-leading manufacturers of specialised products and solutions to join their large, international sales support division located within an easy commute by train from Baker Street or London Marylebone (35 mins). As French speaking key account representative, you will perform a wide range of client and sales support functions including:

• Providing seamless customer care and sales support for individual internal and external client key accounts in French
• Responding to inbound queries via telephone, email and fax in a timely and professional manner relating to delivery, stock and product information, replacements & FOC shipments
• Issuing sales quotations
• Sales order management: accurately processing high-volume sales orders, arranging order shipments
• Building close relationships with customers and commercial partners Providing product knowledge and accurate information to customers
• Resolving all customer queries and complaint's timely and efficiently
• Ensure the above responsibilities are implemented in accordance with SLA's

Successful candidates will already have worked in an international sales order management /customer service environment, possess excellent written and verbal communication skills in French AND English. Training will be provided however if you have working knowledge of SAP / Oracle or similar ERP software packages this would be advantageous.

Offering great career progression opportunities, exceptional training along with all of the benefits of working for a large corporation (excellent holiday allowance, pension, canteen and gym facilities and social outings) this is a great opportunity for French speaking Customer Care / Sales Administration professional with a passion for delivering outstanding customer care to join this global name!

Profile

• Fluent English AND French - written and spoken to native level
• Proven sales administration/order processing/ order management experience from within a similar customer services / sales support role
• Able to work autonomously with excellent attention to detail and handle high volume sales orders within a busy team environment
• The ability to demonstrate initiative, flexibility along with a proactive approach and willingness to work as a team member
• Excellent organizational and administrative skills, ability to prioritise work
• Possess a professional, helpful and friendly telephone manner
• The ability to commute to North West London/Buckinghamshire borders or relocate
• Excellent IT skills with good working knowledge of relevant systems, procedures, workflow management and monitoring systems ( i.e SAP / Oracle / JD Edwards) is desirable

To apply, please send your CV in Word format to Hannah, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.