Document Production

Document Production Technician - Day and Evening Shifts

Shifts: 11am-7pm and 5pm-1am

The Document Production technician will:
Produce documents for internal and external clients to the specified standards and in accordance with the house style requirements.

KEY AREAS OF RESPONSIBILITY OF THE DOCUMENT PRODUCTION TECHNICIAN:
To produce quality documentation on time, to fee earner expectations and in accordance with house style to the highest possible standards and accuracy
To take work from the DP BigHand folder as prioritised
To ensure the required deadlines stated on the worksheets are met
To keep fee earners aware in relation to specific difficulties or timescales should their job be at risk for whatever reason
To uphold the quality control process within the department
To ensure feedback forms are completed for all pieces of work
To complete timesheets accurately in accordance with department protocols for prompt submission to the manager

Qualifications

EXPERIENCE & CHARACTERISTICS:
Technical:
Broad experience of working in a legal environment with an emphasis on document based departments such as Corporate and Real Estate
Advanced level of Microsoft Office 2010 applications - Word, Excel, PowerPoint, Publisher, Visio
Knowledge of Laserforms, working with a document management system and digital dictation software

Behavioural:
Strong communication skills, both written and verbal
Show initiative and responsibility when dealing personally with fee earners
Show commitment, and flexibility as required
To help to raise the profile of DP with a professional approach within the team and towards internal clients at all times
Able to work well as part of a team
Good at solving problems and giving a great service to internal clients