Receptionist

A global IT company requires an experienced receptionist to act as the face of the company, providing a professional and efficient service to all external/internal customers. This will be working alongside another receptionist on a shift basis.

Key Responsibilities

• Welcoming visitors, registering their presence and departure and directing them to the employees and/or meeting rooms
• Booking internal meeting rooms, ensuring meetings are prepared (and catered for upon request)
• Supporting members of staff on booking meeting rooms and managing the calendar
• Answering and directing incoming calls to the appropriate people/ departments
• Using a polite and professional telephone manner with internal and external contacts
• Ensuring call response time is kept to a minimum
• Liaising with colleagues to ensure the telephone is manned at all times
• Undertaking travel arrangements as required e.g. ordering taxis for leaving visitors and employees upon request; booking flights for employees according to instructions and company policy
• Maintaining professional appearance of all general areas, including meeting rooms, cafeteria and access areas
• Ensuring office and cafeteria are kept tidy and presentable in order for clients to be welcomed into a professional office environment (supported by cleaning company)
• Updating and improving the reception handbook and working according to the handbook
• Regularly assessing stationary supply and placing orders when necessary, ensuring availability to internal customers
• Ordering business cards
• Arranging flowers upon request
• Mail distribution
• Separating incoming mail and distributing mail to internal customers
• Sending outgoing mail in a timely manner
• Arranging couriers
• Supporting with sending mailings
• Investigating, responding (and progressing issue to Office Manager when necessary) to achieve a successful conclusion to all issues raised within remit at the earliest time.
• Administering internal Purchase Order Request forms for approval under the guidance of the Office Manager

Skills and Experience

• Previous experience in a reception role within a similar organisation is essential
• Excellent interpersonal skills
• Excellent telephone manner
• Excellent organisation skills
• Good personal presentation and welcoming manner
• Good level of IT literacy covering usual MS Office suite
• Fluent in English, both written and orally.

If you possess the relevant skills and experience, please submit your CV today