Front of House Receptionist - part time
- Recruiter
- Cobalt Consulting (UK) Ltd
- Location
- England, Suffolk, Ipswich
- Salary
- £20000 - £22000 per annum + pro rata
- Posted
- 18 Jan 2017
- Closes
- 15 Feb 2017
- Ref
- Ama1272185
- Contact
- Cobalt Recruitment
- Job Title
- Receptionist
- Industry Sector
- Property
- Contract Type
- Permanent
- Hours
- Part Time
Front of House Receptionist - part time
Ipswich, Suffolk
£20,000 - £22,000 pro rata
My client is a Property Development and Investment company and they are looking for a Front of House Receptionist, reporting into the Front of House Manager. Working alongside a dynamic team, this role would suit an immaculately presented, professional and highly organised individual, who has had previous front of house experience.
The successful candidate will be responsible for:
- Delivery of a first class reception service to all tenants and visitors.
- Answer telephone calls in a courteous manner and deal with caller appropriately and in a timely manner.
- Greet, record and manage visitors to the building
- Provide a professional, friendly, tidy and presentable reception.
- Maintain accurate records of individual occupants, with use of access management system.
- Ensure safe working practices to ensure the safety of all tenants and visitors.
- Control the issuing of keys and access passes for the building and car park.
- Maintain the reception diary, handbook and telephone directory accurately.
- Dealing with and assisting tenants with queries.
- Report faults and/or incidents through facilities management, keep abreast of updates and chase as required.
- Assist all contractors with access, permits and any other requirements.
- Schedule and conduct meetings, if required.
- Oversee CCTV and access management system control.
- Arrange and administer parcel and letter distribution for the tenants.
- Liaise regularly with tenant representatives and obtain correct emergency contacts.
- Undertake chief fire warden role in a confident manner, create and maintain fire evacuation records and procedures for all occupants.
- Enhance service delivery and hospitality.
The ideal candidate will have/will be:
- Highly presentable, efficient and professional.
- Good IT skills, including MS Word, Excel and Outlook.
- Excellent communication skills both orally and written.
- Workflow management i.e. effective organisational and time management skills and ability to prioritise.
- Good observation skills and attention to detail.
- Totally customer service driven - willingness to understand and meet the needs of both internal and external clients in order to build and maintain positive relationships.
- Able to receive instructions and deliver in a timely manner.
Please apply online if you feel your experience matches the above requirements.
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