Customer Service Advisors
- Recruiter
- Hays Specialist Recruitment Limited
- Location
- England, Shropshire, Telford
- Salary
- £8.00 - £9.00 per hour
- Posted
- 13 Jan 2017
- Closes
- 17 Jan 2017
- Ref
- 2934669
- Contact
- Shanna Dhatt
- Job Title
- Administrator
- Industry Sector
- Sales
- Contract Type
- Temporary
- Hours
- Full Time
Customer Services Temporary £8.00 £9.00 per hour
Your new company
Hays are currently working on behalf of a large telecoms company based within Telford to appoint some immediately available customer service representatives.
Your new role
You will be responsible for liaising with customers, processing the incoming orders and raising the requests to suppliers. You will need to coordinate and track the customer orders continuously, liaising effectively with the customers.You will be communicating with both customers and suppliers throughout the process. You will be advising customer on phone tariffs, up selling where necessary and also dealing with any complaints.
What you'll need to succeed
- A minimum of 9 months experience within a Customer Service Administrator role is essential
- You must be available to start immediately
- Excellent communication skills both verbal and written.
- Ability to prioritise and manage your own workload
- Ability to work in a fast paced environment whilst working to tight deadlines
- Good attention to detail.
- To be highly organised
- A strong customer service focus
- Good IT skills
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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