Customer Account Administrator

Location
England, London
Salary
£20000.00 - £22000.00 per annum
Posted
10 Jan 2017
Closes
19 Jan 2017
Ref
2930229
Contact
Alexander Gittins
Job Title
Customer Services
Industry Sector
Charity
Contract Type
Permanent
Hours
Full Time

A permanent Customer Account Administrator role working for a Membership organisation in central London.

Your new company

This organisation is a licensing membership body which was established over 30 years ago. They believe that creators and publishers should receive reward for their work and when it's re-used by others.

Your new role

The main duties of the role is to maintain and generate orders and documentation for new and existing licenses.You'll be dealing with queries when they arise from customers and be first line support. All correspondence will be actioned either by email or over the phone and must adhere to the organisations code of conduct. You must be able to help out on reception when needed and facilitate meeting rooms when required.Finally you must be able to produce business reports for analysis.

What you'll need to succeed

To be a success in the position you must be flexible and a team player. You must have proven customer service experience with an emphasis of email and phone correspondence. Strong Admin and IT skills. Finally you must be proactive with good attention to detail.

What you'll get in return

Its a brilliant organisation and a friendly team . The Membership body offers a number of excellent benefits to its employees as well.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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