Customer Service Executive

Location
London (Greater)
Salary
Paying up to £20,000 depending on experience
Posted
10 Jan 2017
Closes
07 Feb 2017
Ref
os/one/cs
Job Title
Customer Services
Industry Sector
Hospitality
Contract Type
Permanent
Hours
Full Time

Amanda Smith are currently working with a boutique serviced office company who are looking to recruit a switched on, polished Customer Service Executive to join their growing team within London. This is an exciting role for someone who is looking to kick start their career within a corporate environment.

Responsibilities include:

- Opening the Centre. This can include replacing newspapers in reception, turning on lights, replenishing milk stock, unloading the dishwasher.

- Closing the Centre: This can include replenishing paper stock in copy points, spot cleaning carpet areas for tea spillages, watering plants.

- Reception duties. Whilst on reception you may be given ad hoc tasks to complete such as researching ideas for a client event, keeping up to date with travel news.

- Administrative duties for the Centre and clients such as, stationery ordering, faxes, copying, binding and typing.

- Dealing with post. Delivering client mail, franking outbound mail, ordering couriers.

- Meeting rooms. Set up refreshments, deal with incoming bookings, quantifying requirements.

- Assisting clients with their IT & Telephones (we will train you on our system).

- Arranging transport for clients.

- Preparing offices for client move-ins such as, putting together coat stands, cleaning desks.

- Adhoc duties. This could include shopping errands, picking up sandwiches for a meeting, helping to waitress at client events, dropping off dry cleaning for a client.

- Attending regular team meetings. You are expected to add value to these meetings and have positive input.

-Attending presentations by the CEO. These happen after working hours and you will be expected to attend. Currently they are held every two months.

The Person-Does this sound like you?

Positive Energy and Attitude: Always smiling and willing to go above and beyond for clients and has a genuine interest to want to be part of a successful team. Likes to muck in.

Empathy: Shows genuine empathy and is client focused.

Client Awareness: Thinks ahead anticipating and predicting customer needs.

Judgement: Being able to assess the nature of a problem quickly before making a decision/problem solving.

Communication: Communicates in a professional friendly manner with clarity and efficiently. Has ability to be flexible and adapt the style dependent on audience.

Solid Organisational Skills: Ability to prioritise and multi task.

-IT: Working knowledge of Word, Excel and Outlook. Ability to operate basic office equipment.

This is a permanent role with interviews being held on Wednesday 18th January - if you are available immediately please apply!

Suitable candidates will be contacted within 5 working days.

Apply for Customer Service Executive

Already uploaded your CV? Sign in to apply instantly

All answers are required

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on SecsintheCity you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.