Fashion Customer Service Advisor

Location
England, London
Salary
£18000 per annum
Posted
10 Jan 2017
Closes
19 Jan 2017
Ref
13792011/001
Contact
Alice Kirkland
Job Title
Customer Services
Industry Sector
Retail
Contract Type
Permanent
Hours
Full Time

My client is looking for a Fashion Customer Service Advisor to join their team based in London.

Client Details

My client, a leading retail brand is offering an exciting opportunity for passionate and enthusiastic candidates to join their customer services team as a Fashion Customer Service Advisor.

Description

A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.

  • Processing orders and refunds
  • Dealing with customer enquires and complaints over telephone and via email
  • Resolving any issues
  • Knowing different product qualities and benefits to the customer
  • Offering company information
  • Promoting the business

Profile

The right candidate for Fashion Customer Service Advisor must be/have

  • Passionate
  • Enthusiastic
  • An interest in the industry is desirable
  • Excellent communication skills - both written and spoken

Job Offer

My client based in London is offering a competitive salary and excellent benefits for the right candidate.