Front of House Receptionist Supervisor for leading Cosmetic Clinic

Our client is an exclusive cosmetic related clinic based near Harley Street, close to Oxford Circus and Bond Street and are looking for a confident and calm Front of House Reception Supervisor to join their front of house team.

Your new role:

* You will be the key front of house, receptionist in a busy private clinic in the heart of Harley Street in Mayfair.

* You will meeting and greeting patients and clients providing a first class reception service at all time

* Manage a team of 2 other receptionists

*Assist the Clinic Manager with administration

*Coordinate the Front of House reception desk with daily tasks and rotas

*Ensure all patient fees are taken correctly and entered on the system

*Daily banking

*Book theatres and anaesthetists

*Make courtesy calls to patients pre and post operations.

* You need to love being the face and first person to meet patients who maybe nervous or worried re a procedure and have a caring manner at all times.

* Provide a key co-ordination role between Patients, the medical staff and back office team to ensure delivery of service, whilst maintaining the highest level of customer care.

*The hours are 37.5 hours each week Monday - Saturday, the earliest shift beginning at 9am and the latest ending at 8.45pm. Saturdays are 8.30 to 4.30pm. The hours are on a rota basis working every other Saturday.

Successful Candidate:

*You will need to have excellent customer service skills and ideally managed a team before.

*Medical reception experience is an advantage

*Ideally you will have used an appointment booking systems before or similar.

**PLEASE NOTE DUE TO THE AMOUNT OF APPLICATIONS WE WILL RECEIVE, WE WILL ONLY RESPOND TO SUCCESSFUL CANDIDATES**