Customer Service Executive
- Recruiter
- Page Personnel Secretarial
- Location
- England, Berkshire, Windsor
- Salary
- £23000 - £26000 per annum
- Posted
- 25 Nov 2016
- Closes
- 23 Dec 2016
- Ref
- 13780706/001
- Contact
- Isabella Hart
- Job Title
- Customer Services
- Industry Sector
- Luxury
- Contract Type
- Permanent
- Hours
- Full Time
Our client is looking for a hard working individual to join their dedicated team in Windsor. You will be in charge of customers and suppliers across global locations. You must have experience in the Luxury industry.
Client Details
This is an exciting opportunity to work for a unique company dealing with luxury goods. The successful candidate will be joining a hardworking and supportive team based in Windsor.
Description
The Customer Service Representative will be responsible for the following:
- Sales Order processing and follow up for customers and prospects.
- Responding to incoming enquiries by telephone, email or in writing.
- Accurately and efficiently processing sales activity, quotes and orders into their systems.
- Accurate management and recording of all related sales and stock movements.
- Responsibility for complete and accurate performance, including the correct and accurate entry of data into the computer's systems, filing and communication with other members of staff, customers or suppliers.
- Finding, qualifying and recording and following-up to close opportunities with customers and prospects.
- Developing positive and pro-active sales orientated relationships.
- Assuming ownership of the revenue targets for a defined group of customers.
- Be constantly looking for ways to improve business practices and innovating ways to better service these customers.
- After sales calls and follow ups to ensure the products and services provided have exceeded customer expectations in all aspects. This includes professionally dealing with and recording customer returns.
Profile
The Customer Service representative will:
- Have experience in a customer facing environment in a Luxury environment- this is a necessity
- Demonstrate the ability to work with high net worth individuals
- Have excellent communication skills
- Be immaculately presented
Job Offer
A competitive salary.
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