Project Co-ordinator

Job Purpose

To provide efficient and effective project co-ordination and administration on projects and events, assisting the Project Manager and Account Manager(s) and undertaking activities as required to meet the requirements of the client and to provide a professional service (internally and externally).

Key Tasks

• In conjunction with Account Manager, develop project plans, project budgets and billing schedules
• Commission Associate Training Consultants/Assessors and arrange briefings, where applicable
• Manage project delivery in terms of consultant deployment, venues, delegates and materials
• Work with and coordinate inputs from other members of the AGA team where appropriate
• Manage project revenues and costs to preserve appropriate margins
• Update project summary costs on projects worked on to ensure finances are kept up to date at the end of each month
• Raise monthly sales invoices and monitor consultant/associate fees and expenses in accordance with project guidelines
• Update the project calendar each month with confirmed, cancelled and rescheduled bookings
• Correspond clients on day to day project operations, changes made within the projects where applicable and handling any client queries/enquiries in a professional and timely manner
• Book consultants for projects and produce addendums requested for each consultant where relevant
• Produce contact reports after each meeting attended in line with the IS0 procedures
• To act as support on seminars/training days to help facilitate the smooth running of the event
• Assist in the compilation/formatting of proposal documents and tenders for the Business Development Team maintaining documentation on network
• Format documentation including training materials and produce PowerPoint presentations
• Take responsibility for travel and accommodation bookings for relevant projects in line with company procedures, liaising with Consultants/Associates as necessary
• Maintain and set up project files (electronic/hard copy) as necessary, in an accurate and timely manner to ensure up to date and correct information is held, in line with ISO9001; and report effectively on project information as required
• To process Psychometric tests for assessment centres and recruitment purposes as and when required
• Undertake typing and production of documents, letters, photocopying, proof reading and other ad hoc administrative work as require.
• Identify opportunities to develop the existing client business keeping the Account Manager informed of any issues that could affect their client relationship
• Be proactive in preserving and enhancing the company's reputation at all times, ensuring that work is of the highest standard, and contribute to the team effort

Client Relationship Management

• Carry out day to day contact with the client where appropriate, ensuring high level of client satisfaction
• Be aware of the commercial implications of decisions from both client and AGA perspective
• Proactively look for ways to maintain and build client relationships
• Attend client meetings where relevant, update the client on project progress