Learning & Development Assistant - City Law Firm

Learning & Development Assistant
Excellent opportunity to join forward thinking team in an Award Winning Law Practice!
£27,000 - £32,000 Plus excellent benefits!

Purpose of the role:

To organise, manage and take responsibility for all administrative aspects of the L&D function and to contribute to and manage the project work of the team.

Duties and Responsibilities:

Systems:
*Setting up AV equipment for all courses and meetings. Understanding how video-conferencing works and setting this up when required for meetings with other offices.
*Video and Audio record sessions and become the go-to expert for the audio-visual equipment including post- course processing of videos etc.
*Managing the LMS including data entry to update employee records, sending invitations from the LMS, monitoring attendance regularly to ensure maximum turn out on scheduled courses. It is intended that the person will quickly become proficient on the LMS and be part of the project to do an overhaul of the system, realign it to our competencies and ensure that we are using it as efficiently as we can.
*Set up mandatory training tracks for all new joiners to include all compliance e-leaning modules. Manage this regularly to ensure tracks are completed within two weeks of joining.
*Management of upcoming training, checked on a daily basis.
*Managing the Team's twitter feed.
*Uploading learning resources to the system; Tip sheets, e-learning, case studies and documents.
*Data Management: Cleansing the system of old, obsolete courses/learning resources. Managing categories/subcategories in the Curriculum.
*Creating events and classes for enrolment, sending invitations managing attendance levels and managing post programme evaluation.
*Provide regular reports to various departments and committees on training statistics and enrolment levels.
*Using and administering third party systems that we have built into learning. Eg 360 feedback and psychometric online tools.

Administration
*Course scheduling for all Learning programmes. This involves booking rooms, managing invitations, liaising with speakers, producing materials, attendance sheet management, booking catering, meet and greet of external speakers, setting up technical and non-technical equipment, managing post-course evaluation etc.
*Assisting the L&D Managers with all administrative tasks relating to off-site and residential training programmes such as the Insight programme, Centurion, Partner University etc. This will involve finding and booking venues, liaising with external faculty, production of joining instructions and materials etc. May involve attendance at some off-site events.
*Organising and managing the administration relating to annual processes such as Development Plan meetings, Review briefings, Trainee post-seat check-ups etc.
This will involve booking rooms, managing the paperwork, managing changes etc.
*Managing the process relating to booking individuals on external courses.
*Organising and managing one on one coaching.
*Managing all queries relating to lawyer CPD and understanding the process around this in order to give accurate information to lawyers / secretaries where appropriate.
*Day to day expenses and budgeting for all L&D related activity.
*Significant diary management for the L&D Team.
*Significant document production for training programmes.
*Preparation of slides using PowerPoint.
*Managing L&D meetings including managing agendas and producing minutes.
*Keeping records of course scheduling and people due to attend courses.
*Assisting with ad hoc projects in the L&D team.

Delivery
*Deliver desk-side coaching on the system to our internal clients.
Knowledge, skills and experience

Experience:
*Previous experience of working in an in house L&D function is preferable but will also consider more general professional services experience or an HR admin background.
*At least 2 years previous experience in a busy administrative role.

Qualities and skills:
*Strong administrative and organisational skills.
*Ability to work under pressure, multi task and deal with a significant amount of work and projects at the same time.
*Ability to be proactive and use initiative.
*Team player.
*Ability to deal with internal and external clients at all levels.
*Strong communicator, both written (drafting emails / documentation) and verbal (on the telephone and face to face with both internal clients and external providers).
*Knowledge of how to use Excel to keep records and report on these records.
*Excellent skills in Word in order to be able to produce and amend training materials.
*Strong PowerPoint Skills.
*The ability to influence key stakeholders when information is required from them or we need them to do something.
*A talent for planning and organising complex events, predicting possible issues and taking action to prevent them before they happen.
*High levels of attention to detail.
*Comfortable working in ambiguity where there is not necessarily an existing process and the ability to recommend efficient processes.
*A passion for offering an excellent service.

For more information on this excellent opportunity please call Vince ASAP!!