Consumer Response Helpline

Recruiter
Page Personnel Secretarial
Location
England, Berkshire, Maidenhead
Salary
£18000 - £20000 per annum
Posted
18 Nov 2016
Closes
16 Dec 2016
Ref
13779944/001
Contact
Isabella Hart
Job Title
Customer Services
Industry Sector
Retail
Contract Type
Temporary
Hours
Full Time

This is a seasonal temporary position working on the Consumer Response Helpline for our client in Maidenhead. The contract will be running from the end of November 2016 until the end of January 2017

Client Details

Our Client is a global FMCG company based in Maidenhead. Their products are recognised and adored worldwide.

Description

This is a business to consumer role, working on the busy Consumer Response Helpline. During the Christmas period, this helpline becomes very busy and therefore, extra support is needed. You will be providing support to customers in emotional situations and should have previous experience of this.

Profile

The ideal Consumer response Helpline executive will be:

  • MS Office proficient
  • Experienced using customer databases
  • Experienced in 'call centre' environment with call queuing system
  • Able to log details on system whilst taking calls
  • Able to use various sources of information to resolve queries

Job Offer

A competitive salary.

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