Events Delegate Manager

A successful Events company in West London is looking for an Events Delegate Recruitment Manager to join their growing team. You will be responsible for inviting and securing mutually agreed delegate targets.

Main Responsibilities & Duties:

• Maintaining a database of between 3000 - 5000 records
• Sourcing new companies through Linkedin, industry press/organisations/associations, word of mouth, telephone research and bought-in databases.
• Identifying correct individual by seniority, budget and responsibility
• Coding and categorising database depending on quality
• Managing the invitation process - batching & sending invites and tracking
• Use of Lyris, email marketing system to contact delegates
• Telesales -
• Pre-calling - contacting each delegate prior to sending out an invitation, focusing the delegate on receiving the invitation and selling where possible
• Post-calling - contacting each delegate after they have been sent an invitation, this is an on-going process throughout the year and requires 'selling' the benefits of attending the events over the telephone
• Knowledge gathering and understanding your industry through reading press and talking to delegates
• Identifying the needs & objectives of the delegates and matching the benefits of the event to their needs
• Occasional attendance at industry functions e.g. conferences, dinners, awards etc
• Work closely with Sales Managers to supply an audience with whom suppliers would like to meet

Attending Events

• Meet & greet delegates
• Being the first point of contact for all delegates
• Problem solving
• Collecting delegate quotes
• Conducting delegate interviews
• Researching into conference topics
• Arranging additional delegate meetings

Person Specification:

Aptitude

• The ability to work under your own initiative
• Team player
• The ability to work under pressure and remain calm
• Ability to plan long term (yearly)
• To work with a high degree of accuracy
• Excellent customer care
• Accuracy /attention to detail
• Enthusiasm/energy
• Resilient
• Self-starter
• Honesty & Good work ethic

Skills

• Excellent communication skills - written & oral (externally & internally)
• Good command of the English language
• Telephone skills
• Listening skills
• Sales skills
• Organisational skills
• Time management skills
• Good IT skills (database, word, excel & outlook)
• Interviewing skills

Circumstances

• Work in a "target driven" environment
• Will be required to work outside office hours when necessary
• Must be prepared to spend overnight stays (weekdays and weekends) on board ship when necessary
• May be required to travel to other locations and countries