Receptionist with excellent customer service skills - £21-23k

City Of London
£11 - £13 per hour
18 Oct 2016
15 Nov 2016
temps team
Job Title
Industry Sector
Contract Type
Full Time


An excellent role has become available within a small friendly law firm. You will receive superb benefits and flexible working hours. 


You will be working in a varied role as a as a receptionist / administrator. You will be expected to provide an excellent service both face to face and over the phone as well as a number of administrative tasks in the office.

  • Opening and closing Reception at the beginning and end of every day
  • Sorting and distributing incoming post, frank and make ready for collection all outgoing post.
  • ·Ensure that all office equipment, including photocopiers, franking machine and letter folder are maintained in working order.
  • Answering and re-routing telephone calls;
  • Handle any “overflow” of credit control or service team calls, taking messages or generating copy invoices where necessary.
  • Update member records in the CRM systems as required.
  • Meeting and greeting visitors ensuring that they are directed to appropriate meeting room.
  • Ensuring that all meeting are serviced according to requirements including the provision of lunches, refreshments and any equipment
  • Ensuring that the appropriate levels of stock for stationery and kitchen supplies are maintained at all times.
  • Liaising with the various suppliers to ensure that a high standard and competitive pricing is maintained
  • Compile and dispatch information and new member packs as required
  • Provide binding and laminating service as and when requested
  • To carry out other duties as agreed with the CFO.


The ideal candidate will be someone that has excellent communication skills, has a can do attitude, friendly, well presented and able to work autonomously.

  • Similar experience in a similar role
  • Able to multi-task and to prioritise workload.
  • Exceptional telephone manner and interpersonal skills

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