Bakery Front of House Manager
- Recruiter
- Headway Recruitment Services Ltd
- Location
- England, London, City of London
- Salary
- £20000 - £24000 per annum
- Posted
- 14 Oct 2016
- Closes
- 11 Nov 2016
- Ref
- DSMUC2224
- Contact
- Ursula Chetty
- Job Title
- Customer Services
- Industry Sector
- Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
My client, based in Piccadilly, are looking for a Bakery Front of House Manager. This person will be setting the standard for the seamless front of house operation of the bakery, creating a warm and welcoming environment and ensuring the provision of the very best customer service at all times.
Attitude:
Quietly industrious with discrete professional approach to service
A highly motivated and competent individual able to converse with all levels both internally and externally
A total self-starter able to set the standard by their own professionalism and attitude.
Good timekeeping skills essential
Must be energetic, self-motivated and self-organised. Willing to do whatever is required to get the job done
Strong eye for detail and organisational skills and strives for a high level of accuracy within a rapidly changing environment
Ability to identify problems and implement appropriate solutions proactively
Be able to work on several tasks at a time
Key Responsibilities:
Front of House Management
Setting the tone by creating a welcoming and warm environment and ambience
Delivering excellent customer service and experience
Developing of current business and to advise on possible business opportunities such as take-away
Setting and reinforcing standard throughout the front of house team, creating structure
Implementing KPI (Key Performance Indicator)
Prepping for service and co-ordinating the team to assist
Managing occasional events
Administration
Ordering and managing stock levels of front of house supplies and all beverages from various suppliers
Rota creation for the front of house team to ensure sufficient cover is available each day
Organising the uniform for the front of house team
Daily cashing up
Training and Development
Induction of all front of house staff
Managing and developing team
Reporting
Daily update to the Bakery Manager and Assistant Bakery Manager on all customer feedback
Sending a daily report to Store Managers and Bakery owners with the Assistant Bakery Manager
This role is an exciting position for someone keen to use their hospitality and managerial skills within a forward thinking company where your first class service skills will be very well rewarded.
If you have hospitality experience and keen to kick start your career send across your CV soonest.
Attitude:
Quietly industrious with discrete professional approach to service
A highly motivated and competent individual able to converse with all levels both internally and externally
A total self-starter able to set the standard by their own professionalism and attitude.
Good timekeeping skills essential
Must be energetic, self-motivated and self-organised. Willing to do whatever is required to get the job done
Strong eye for detail and organisational skills and strives for a high level of accuracy within a rapidly changing environment
Ability to identify problems and implement appropriate solutions proactively
Be able to work on several tasks at a time
Key Responsibilities:
Front of House Management
Setting the tone by creating a welcoming and warm environment and ambience
Delivering excellent customer service and experience
Developing of current business and to advise on possible business opportunities such as take-away
Setting and reinforcing standard throughout the front of house team, creating structure
Implementing KPI (Key Performance Indicator)
Prepping for service and co-ordinating the team to assist
Managing occasional events
Administration
Ordering and managing stock levels of front of house supplies and all beverages from various suppliers
Rota creation for the front of house team to ensure sufficient cover is available each day
Organising the uniform for the front of house team
Daily cashing up
Training and Development
Induction of all front of house staff
Managing and developing team
Reporting
Daily update to the Bakery Manager and Assistant Bakery Manager on all customer feedback
Sending a daily report to Store Managers and Bakery owners with the Assistant Bakery Manager
This role is an exciting position for someone keen to use their hospitality and managerial skills within a forward thinking company where your first class service skills will be very well rewarded.
If you have hospitality experience and keen to kick start your career send across your CV soonest.
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