Centre Administrator £10.25ph, temp 6months to perm, Nottingham

Centre Administrator £10.25ph, temp 6months to perm, Nottingham

Our client is looking for a temp to perm Centre Administrator to join them on a full time basis ensuring the programmes are managed effectively and supporting the needs of new and existing students in their Nottingham Campus. You will be temping for 6 months before going perm.

Who will you be working for?

Our client is a highly successful and well recognised company specialising in training and education for professional qualifications in a range of expert fields. Most well known for its Business School and Law School, this private organisation has campuses located throughout the U.K and is no stranger to global companies and ambitious students.

A distinctive, supportive and welcoming culture making this a highly sought after organisation to work for.

What will you be doing?

• Ensuring administrative queries are resolved to an exceptional standard both promptly and efficiently
• Develop strong professional relationship with students
• Scheduling and running of computer-based exams in-centre, including organising rooms, setting up/putting away computers, raising and downloading of exam tokens, invigilation and/or arranging of invigilation
• Booking and co-ordination of required course exam markers, including monitoring of same to established centre standards and deadlines
• Periodic checking of course dates on brochures/teaching timetables to ensure correct set-up on their systems
• Printing of daily course lists, and feedback forms as required
• Record and report student attendance/absentees to required parties
• Room allocations and organising external room hire as and when needed
• Assist with local stock ordering; receiving/unpacking of boxes and disseminating materials to classrooms as required; stock counts; return of surplus course material as requested
• Point of contact for facilities/buildings issues that may arise
• Liaising with Birmingham administrative team to provide necessary information for monthly accruals and reforecasts, including computer-based assessments, marker costs and room hire costs
• Assisting with reasonable ad-hoc tasks as requested by Faculty Manager
• Develop strong professional relationships with their faculty
• Collate student attendance on live courses and review them for areas of concern
• Running regular reports on current booking levels
• Checking and loading Live recordings to student learning plans
• Creating forums for Live courses
• Monitoring forums to ensure queries are answered within the agreed terms Liaising with Faculty and Live centre for any issues
• Periodic checking of course dates on brochures/teaching timetables to ensure correct set-up on their systems
• Assist with coordinating feedback for live courses.
• Assisting with reasonable ad-hoc tasks as requested by Live Centre Manager
• General Responsibilities and Accountabilities for all Team Members
• To be an ambassador for the university both internally and externally, communicating and promoting the vision and direction of the company with passion
• To demonstrate key desired behaviours appropriate to role as agreed with line manager
• To maintain high standards of work and professionalism at all times, particularly with regards to accuracy and presentation in both written and verbal communication
• To work in partnership with other team members
• To make suggestions to improve the working situation within own area of work
• To follow Data Protection guidelines and ensure customer confidentiality is maintained at all times
• To comply with all aspects of their business policies and procedures, particularly Health and Safety and Data Protection

What are we looking for?

• You will have previous working experience working in an academic and student facing support environment
• Demonstrate knowledge of key areas of student concern and dealing with people from a range of cultural background
• Confidence in dealing with difficult or sensitive situations in a professional manner
• Ability to produce quality work without close supervision
• An exceptional level of organisation and attention to detail as well as unparalleled enthusiasm, pro-activity and professionalism at all times
• Flexibility - willingness to work unsociable hours, including evenings and weekends as requested
• Highly computer-literate, and able to adapt to new systems
• Minimum 5 GCSEs Grade C or above, including English Language and Maths
• Willingness to travel to other centres for training and to help out as required, with appropriate notice

This is an URGENT role if you are available to work immediately and keen on this unique opportunity, please apply now!