Hearings officer, Temp ongoing, £15.77p.h, Kennington London
Hearings officer, Temp ongoing £15.77p.h, Kennington London
With a busy period coming up, this legal organisation is looking for a new candidate to join their team on an ongoing basis.
Who will you be working for?
Based in the Kennington area of London, this is a quiet and relaxed part of town away from the hustle and bustle of the city. Easily accessible by all forms of transport including bus routes and tube links, the building is a grand old Victorian building set on the main thoroughfare on Kennington. A few cafes and shops adorn the area as well as other handy local services.
You will be working for a reputable organisation operating within the healthcare sector. They act as legal council to set and maintain standards in healthcare practices around the UK. Our client is committed to protecting the public and offering a first class customer service experience.
What does the role consist of?
- To manage the smooth running of Fitness to Practise hearings by providing instruction, support and guidance to all parties in accordance with their processes and legislative requirements.
- To ensure a high quality of customer service is provided to all their stakeholders before, during and after Fitness to Practise events.
- To ensure all participants at Fitness to Practise proceedings, including panellists, lawyers, registrants and witnesses understand and perform their duties appropriately.
- To facilitate the drafting and quality checking of panel decisions and manage their publication following Fitness to Practise events, ensuring all interested parties are informed of the outcome in an accurate and timely manner.
- Liaises with external lawyers, legal assessors, panel members, registrants, union representatives, witnesses, suppliers and all other relevant external bodies.
- Liaises with all employees internally, in particular Case Managers and the Communications Department.
- Responsible for facilitating the fair and efficient progress of all hearings for the Fitness to Practise Department.
- Responsible for supporting all of the parties to the hearing including registrants and witnesses, including those who may be distressed or vulnerable.
- Responsible for the accurate and timely maintenance of databases, updating their register and the public facing website with panel decisions.
- Required to work flexible hours and travel throughout the UK, which includes overnight stays, in accordance with business needs.
Key tasks and responsibilities:
- Act as first point of contact for all parties at Fitness to Practise hearings, including members of the press.
- Ensure the smooth running of Fitness to Practise hearings, including pre-hearing planning and provide support to vulnerable witnesses with sensitivity and tact.
- Ensure that health and safety and security measures are observed at all Fitness to Practise hearings.
- Liaise with the Management Team to gain instructions on behalf of the company and ensure they are communicated effectively.
- Complete all follow up work for events precisely and efficiently, including the production of statutory notices.
- Update relevant databases, ensuring information entered is done so accurately and within given timescales.
- Keep Hearings Team Managers aware of any issues that occur that may have an impact on the conduct of Fitness to Practise hearings.
- Update the Communications Department with all relevant information for Fitness to Practise events where there is press interest.
- Organise and co-ordinate the support of vulnerable witnesses before, during and after Fitness to Practise events where required.
- Contribute and assist in projects relating to the Fitness to Practise Department. You must be educated at degree level.
What they are looking for?
- Ability to work independently, using planning and facilitation skills.
- Ability to proactively solve problems and to seek advice when appropriate.
- Excellent oral communication with the ability to manage or support people from a diverse range of backgrounds and deal with issues sensitively and tactfully.
- Ability to work collaboratively with a range of professionals to encourage efficient progress and positive outcomes
- Excellent attention to detail and strong written communication skills including the ability to proofread and correct detailed written documents.
- The ability to work collaboratively within a team and to manage internal and external stakeholders appropriately.
- Ability to work with conflicting priorities and to manage work to meet deadlines with minimal supervision.
- Sound working knowledge of window based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
- Required to be flexible about event closing times and to travel throughout the United Kingdom, involving overnight stays as required.
How to apply?
We're hiring as quickly as possible so email or apply with your CV for immediate consideration.
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