Customer Services Assistant- SAP user

Location
England, London, Docklands
Salary
£10 per hour
Posted
26 Sep 2016
Closes
24 Oct 2016
Ref
13763978/001
Contact
Katy Brown
Job Title
Customer Services
Industry Sector
Manufacturing
Contract Type
Temporary
Hours
Full Time

Ongoing temporary assignment located in East London, the role will pay £10 per hour but is negotiable. The ideal candidate will be proficient in the use of Excel and will be able to start ASAP.

Client Details

Global FMCG food company located close to London City Airport, Docklands. This role will sit within the Customer Services department. Office hours will be 9am-5.30pm Monday- Friday. This role is ideal for candidates living in the East London/ Essex areas.

Description

CUSTOMER SERVICES ASSISTANT DETAILED ROLES & RESPONSIBILITIES

  •  Effective management and control of sampling process to include expediting and reporting of performance
  •  Order to cash understanding and role of order capture in it
  • Administrative duties
  •  Processing of invoices using SAP
  •  Resolution of Customer queries
  •  Development of Customer Relationships to make us supplier of choice

IT IS ESSENTIAL THAT YOU ARE FLUENT IN ONE OF THE FOLLOWING LANGUAGES: German, Spanish, French or Italian

Profile

CUSTOMER SERVICES ASSISTANT PROFILE

  •  Demonstrates a commitment to improving customer service and experience of overcoming obstacles to meet customer demands
  •  Good team player and remains calm under pressure, supporting the company mission
  •  SAP or computer literacy (ideally good Excel skills)
  •  Knowledge about company products and internal processes (preferred)
  •  FMCG commercial understanding and customer oriented attitude / approach
  •  Team player
  •  An ability to learn quickly and work effectively with people at all levels of the organisation

Job Offer

The Customer Services Assistant position is to start ASAP and is located in Docklands, East London. This is a temporary ongoing assignment paying £10 per hour, however this may be negotiable.