Temporary Scheduling Officer

Temporary Scheduling Officer - £13.50 per hour

Our client, a UK wide regulatory body is currently looking to recruit a temporary Scheduling Officer for a period of 3 months. You will manage and coordinate the timely and efficient scheduling of Fitness to Practise events in accordance with processes and legislative requirements. You will manage a varied and complex mix of allocated cases, whilst ensuring that a high quality of customer service is provided to all stakeholders, both internal and external.

Your key responsibilities as a Temporary Scheduling Officer will be:

Scheduling

• Delegated authority to select members of the Practice committees for Fitness to Practise proceedings whilst monitoring conflicts of interest, to ensure that registrants have a fair hearing
• Undertaking a risk assessment of for a variety of hearings, highlighting any issues to the Scheduling Team Managers or Adjudication Managers

• Publishing allegations and hearing information on the website, ensuring that confidential and sensitive information are appropriately redacted, in line with the publications policy

• Maintain and update systems and databases to record hearings making sure information is kept up to date, accurate and accessible in accordance with relevant policies.

Stakeholder Management

• Act as an established point of contact for Partners, service providers and interested parties in relation to services required at hearings
• Liaise with external lawyers, legal assessors, panel members, registrants, suppliers, union representatives and other relevant external bodies, providing guidance where necessary
• Liaises with all employees internally, in particular, the Case Management Team, Partners, Facilities and the Communications Department
• Monitor partner attendance to ensure provision of services and raise any issues with the Scheduling Team Managers
• Authorise external venue proposals for Fitness to Practise hearings whilst maintaining an awareness of budgetary constraints and implications.

Witness support

• Able to provide support and guidance to witnesses and others attending hearings who may be distressed, vulnerable or disruptive.

Department Support

• Providing Hearing Officer cover for Fitness to Practise hearings if the need arises
• Responsible for the co-ordination of special measures that may be required for hearings
• Providing cover or administrative help for other roles within the department.
• Assist in the induction and training of new colleagues within the team.
• Contributing and assisting in projects relating to the Fitness to Practise Department

Person specification:

• A confident, friendly and outgoing approach
• An ability to tackle all aspects of the role with enthusiasm and professionalism
• An excellent telephone manner and presentation
• A reliable and conscientious approach to work
• An ability to manage conflicting priorities
• An ability to work under their own initiative and think about improved ways of working
• A good working knowledge of Microsoft Office
• Previous experience in the not for profit sector is desirable, but not essential