Front of House

My client is a major UK engineering institution that provide first class service to their members and also put on large conferences and dinners regularly.

They are looking for energetic and helpful Front of House staff to cover Reception, Admin, Faculties and other ad hoc duties that go into to running a busy building.  

With cool new offices next to Warren Street tube station this role would suit a second jobber with great customer service skills.

There will be 3 shift patterns which the 3 FOH staff will work on rotation:- 7:30-14:30, 10:00-17, 13:30-20-30.

Duties include:

• First point of contact for all staff and visitors to the building through all entrances
• Answering switchboard telephone and directing calls as necessary
• Responsible for all aspects of reception area Have a good working knowledge of all of the Institutes departments and displays
• Full meeting management from enquiry to delivery, for both internal and external clients

• Ability to set up and trouble shoot for all onsite AV systems.
• Invoicing clients for room and catering bookings

• Compiling and reporting consumption information to Accounts Team

• Ordering stationary supplies for London staff and controlling the stock supply
• Provide secretarial and administrative assistance to Directorate team when required
• Assist in Set up of events if required
• Provide cover for colleagues during holidays and unplanned absence
• Assisting clients with any printing or photocopying needs as required
• Responsible  for the distribution and organisation of incoming and outgoing post

Candidate Attributes:

• Excellent interpersonal skills and telephone manner
• Proven IT Skills especially using Word and Excel.
• Good Organisational skills and communication skills
• Willingness to fully engage and understand the Institutes activities
• Should be smart and professional at all times
• Willingness to be flexible with hours and work as part of a team

Successful candidates will be contacted within 5 working days.