PATIENT CARE ADMINISTRATOR

PATIENT CARE ADMINISTRATOR

PATIENT CARE ADMINISTRATOR is urgently required to join a worlds known surgery clinic based on Harley Street.  The PATIENT CARE ADMINISTRATOR will support the patients of the clinic and deliver outstanding patient care.  The PATIENT CARE ADMINISTRATOR will display empathy when dealing with patients who are often stressed.  The PATIENT CARE ADMINISTRATOR role pays to £23k.

PATIENT CARE ADMINISTRATOR DUTIES

•    Answer queries on the phone

•    To book post-operative and enhancement appointments

•    Create deposit receipts

•    Chase refractive prescriptions for patients

•    Be responsible for waiting list/cancellation list & priority bookings

•    Distribute leads

•    Distribute any incoming emails and be in charge of the finance email account

•    Scanning

•    Taking meeting minutes

•    To update all records on the patient database as appropriate

•    To play an active part in the maintenance of a supportive learning environment within the clinic

•    To complete the end of day administration

•    Support the Patient Care Coordinator Team

•    Ensuring all patients glasses are delivered and collected in a timely manner